Help us improve and inspire future students by sharing your honest thoughts about your learning experience at RedTeam Academy.
Every time you submit feedback, our system automatically generates a ticket ID. This means your feedback is recorded, monitored, and followed up by our team.
Tell us what worked well and what needs more attention.
Your feedback ensures problems are addressed faster.
Appreciate trainers, staff, or facilities that supported you.
Your voice helps us set higher standards for everyone.
Check out upcoming courses, events, and success stories from our students.
You can easily share your feedback in two ways:
● Scan the QR code available at every RedTeam branch reception.
● Scan the QR code available at every RedTeam branch reception.
● A ticket ID is automatically created in our system.
● You’ll receive an acknowledgment.
● Our Student Happiness Team reviews your feedback and ensures a response within 24 hours.
Yes — you are free to submit feedback anonymously if you prefer.
● Anonymous feedback is logged and reviewed with the same importance as named submissions.
● If you’d like updates or a resolution shared back with you, please include your name or email — this helps our team connect with you directly.
● Either way, your voice is valued and will help us improve.
Yes. You can raise concerns about any part of your learning journey — including classes, facilities, or processes. All feedback is treated confidentially and handled with care.
We welcome all types of feedback — whether positive or critical:
● ✅ Training quality & course content
● ✅ Trainer performance
● ✅ Classroom & lab facilities
● ✅ Administrative & payment-related issues
● ✅ Suggestions for improvement
All feedback is carefully reviewed by our Student Happiness Team at RedTeam HQ.
● General queries or routine issues are handled directly by the team to ensure a quick response.
● Important or specialized matters may be escalated to senior staff such as the Training Manager or Asst Director for thorough attention.
● Throughout the process, every ticket is tracked until resolution, so no feedback is ever missed.
